The Boston Police Department said Friday there were 911 outages across MA.
But the company says it does not yet know the extent of service outages.
Yet CRESA appeared to have first publicly acknowledged that its 911 center was impacted by a nationwide CenturyLink phone and internet outage at 8:39 p.m. on Twitter.
The Federal Communications Commission was investigating the CenturyLink outage, Chairman Ajit Pai announced Friday.
"When an emergency strikes, it's critical that Americans are able to use 911 to reach those who can help", said FCC Chairman Ajit Pai in a statement. Finally, late Thursday night, the company said its engineers had identified "a network element that was impacting customer services." and was working to restore service. Texting 911 is also an option.
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According to NewsWeek, Centurylink services have been down most of the day, and customers have been having trouble getting in contact with CenturyLink's support department.
"We believe MA has been impacted by the outage and urge residents using cellular phones to contact emergency first-responders to use the full 10-digit number of a public safety answering point emergency call center (PSAP) or their local police department", State Police said.
At North Colorado Medical Center in Greeley, Colorado, doctors and nurses for a time had difficulty accessing patient records.
Officials in Jefferson Co. told 13 NEWS they were receiving reports of outages in the area.